Shipping Information and Policy
Free shipping on orders over $25
All orders received before 3PM PST are shipped on the same day.
We ship from the greater Seattle area on the west coast.
For all orders over $25
For all orders under $25
Rates for expedited shipping
An additional $45 is added for Express shipping.
If your Express order shipment cost exceeds $45.00 (typically packages over 3lbs), you will be responsible for the overcharge. We will make every attempt to contact you via e-mail to advise you of the actual charges prior to shipping your package.
Order deadline is 3PM Pacific Time (West Coast)
All products are shipped from our warehouse in Seattle, WA.
Products ship the same day as ordered, if ordered before 3PM, PST.
If ordered after 3PM, PST, your order is shipped the following business day.
All orders are shipped Monday – Friday.
Orders that are received during the weekend or holidays will be shipped out the next business day.
Shipping carrier and speed
In order to provide the best and cheapest shipping rates, the majority of products are shipped via USPS with a valid tracking number.
If priority shipping is requested at checkout, delivery time will be 2-3 days.
Generally, ground and free shipping can take between 2 and 7 business days for delivery.
In the event you are not satisfied with your product, you can return the products in its original and unopened condition back to us for a full refund within 30 days.
RETURN ALL AUTHORIZED RETURNS TO:
The Crown Choice / Open Arm Holdings
7651 South 180th Street
Kent, WA, 98032